Question 1

Can I return my items?

Accepted Answer

We do not accept returns or exchanges. However, if you experience and issues with your order, please contact us and we'll be happy to assist.

Question 2

How do I care for my Apparel?

Accepted Answer

Washing Instructions:
- Turn garment inside out
- Machine wash cold
- Tumble Dry
- No Bleach
- No Fabric Softners
- Do not iron directly on design

**Please note that certain pre-loved or upcycled items may require dry cleaning after wear to maintain their quality.**

Question 3

How do I care for my Handmade Resin Items?

Accepted Answer

- Handwash Only
- Do Not Scrub
- Not Dishwasher Safe
- Not Microwave Safe
- Do Not Soak
- Avoid Extreme Heat or Direct Sunlight
- Not Shatterproof
 
** Due to the handmade nature of these products, minor imperfections may appear, enhancing it's individuality. Please handle with care**

Question 4

Shipping and Handling

Accepted Answer

All shipping and handling is calculated at the time of purchase. Shipping times may vary depending on the shipping destination and method selected. Please note that for any reason due to circumstances beyond our control (inclement weather, lost or stolen packages etc.) shipping may be delayed. Orders placed for in-stock products will typically be processed and shipped within 3-5 business days. Orders are processed and shipped Monday through Friday. We do not process or ship orders on Saturdays, Sundays or Holidays therefore, shipping times are based on business days. Please note: we cannot guarantee timely delivery. Once the package has been scanned by delivery service, all delivery claims and disputes must be handled between buyer and shipping company.

FAQ

Frequently asked questions

Can I return my items?

How do I care for my Apparel?

How do I care for my Handmade Resin Items?

Shipping and Handling